This issue is affecting clients on server alpha.

Our technicians are looking in to this issue as matter of urgency.

We will provide more information as soon it’s available.

Thank you.

It seems that the London Internet Exchange (LINX) are currently experiencing problems. Our connections to LINX are no longer carrying traffic and this is having an impact on some clients who would normally cross LINX to reach us. We do not currently have information on the precise cause but the issue has been reported by other IPs connecting at LINX.

We will provide more information as soon as we have it, but unfortunately it seems that the problem is outside our network and outside our control.

Date: 09/12/2009
Time: 17:20
Effect: Increased latency and packet loss for some routes into the network

Server “beta, alpha, earth” will be rebooted for a kernel upgrade on 29-11-2009 at 12:30 AM GMT.

The server’s will be down for 5 to 10 minutes while they reboot.

We apologize for the short notice.

Thanks,