Server: alpha – Unscheduled Outage (UPDATE)
This issue is affecting clients on server alpha.
Our technicians are looking in to this issue as matter of urgency.
We will provide more information as soon it’s available.
Thank you.
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The server is now back online. Our technicians are looking in to what caused this issue.
We will provide more information as soon it’s available.
Thank you.
Update from our DC:
We have taken some of the AC (cooling) systems offline to perform some diagnostics on the systems that encountered problems on Sunday morning. There will be a rise in ambient temperature.
During the maintenance we have identified a failed high current breaker, and we are in the process of changing this.
This means there will be an increase in the data centre temperature for slightly longer than anticipated.
Update from our DC:
The breaker has been changed and the polyphase power system is now back operational and out of maintenance. All air conditioning has started and the temperature is now decreasing.